For ready to ship products: our delivery time is 7-12 working days once the order is placed. 
For pre-order / made to order products: delivery time is 30 to 45 working days once the order is placed.

We only offer flexible delivery options within Delhi and Surat. For other domestic and international delivery, our timelines are between 6 to 10 days depending on the products.

We offer free delivery within India.

Do not worry, our courier will try to reattempt to deliver in next 2 days. In case parcel is still not delivered you can call or email us so you can submit your delivery request to the courier.

We do not deliver to Multiple Addresses for a single order. If you'd like us to ship to multiple addresses, we request you place separate orders for separate destinations.

We are only able to amend the shipping address. You will not be able to amend the colour of the item(s); remove or add item(s); or change the payment mode.

Once your order has been placed successfully, you will not be able to cancel it.

Item is eligible for an exchange request only once. Reverse pickups are either arranged by us and the customer will have to bear the shipping charges. We do not offer return requests and refunds.

We accepts payments through debit and credit cards, wallets, upi and net banking through a secure online server. We do not offer cash on delivery. Bank transfers are also accepted.

We offer free shipping within India, for all the orders. We charge an additional fee for orders requesting express shipping.
For orders outside India, we charge shipping rates based on the place of living.

Machine wash can cause the delicate threads of your Chikankari outfit to open up, therefore, we recommend a hand wash/dry clean for your handcrafted outfit.

All our products are handmade with the utmost love and care. In this process, only the finest grade of fabrics are used and the products go through 5 layers of quality inspection before dispatch.

In case of any questions, concerns, or trouble with your order, you can always reach us at the following: 


Call Us At:
1.) +91 9979503268 (IND)
2.) +91 8758454309 (IND)

Email Us At: saayathelabel@gmail.com

For Exchange related queries, Email Us At: saayathelabel@gmail.com